The warranty ticket should sit next to the order and the part history. In Totaum, service tickets convert to billable orders, warranty coverage is determined automatically, and it all posts to the books — technicians included, at no per-seat cost.
Service & Warranty is an add-on that layers onto any plan.
No. Service technicians use the free operator interface and are never billed as a seat. Service & Warranty is priced as an add-on on top of any plan, not per technician.
Yes. Totaum determines warranty coverage automatically from the registration and policy, then drives the resulting accounting on the same ledger as the order and the parts.
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